سياسة الإسترجاع والإستبدال

Return and exchange policy: If you are not sure about the purchase process you have made, do not worry, as Ghamseh Trading Establishment offers you a flexible return policy to make your shopping experience easier and more enjoyable. How is the return or exchange process carried out? - Returns or exchanges are only possible in the following cases: Returns or exchanges can be made if the products have not been used, provided they are in their original packaging, within 7 days from the date of receipt of the shipment. Returns or exchanges can be made if the received products are not the same as the ordered products. In case of returning the shipment due to non-receipt by the customer during international shipping, the customer bears the costs of return and reshipping. Shipping and transportation fees are non-refundable: If the reason for the return is the customer's wish and the product remains in its original condition as shipped, the customer bears the shipping costs. If the reasons for the return are incorrect items shipped or a double shipment, Ghamseh Trading Establishment bears the shipping costs. Otherwise, products cannot be returned after use or after opening the original packaging. Contact us via email: [email protected]